Shana Linthicum

Head of Service and Communications

Shana Linthicum, Head of Service and Communications at Virginia 811. Her breadth of business experience is quite wide, with approximately 24 years of experience in the credit union and banking world. She started her career as a teller and then advanced to a variety of leadership positions, ultimately serving at the senior management level. She has overseen branch operations, call center operations, compliance, risk management, fraud prevention, business continuity, and cyber security measures. Shana has also conducted internal departmental audits and has worked directly with both federal and state regulators. Also, noteworthy, she’s supervised training programs and has helped successfully lead an organization through a core transformation. Shana holds a bachelor’s degree in business administration from Averett University, magna cum laude, and she is a Certified Regulatory Compliance Manager through the American Bankers Association. Shana has also served as a volunteer for the American Cancer Society, Junior Achievement of the Roanoke Valley, and Children’s Miracle Network

Shana Linthicum